Membership FAQ

VRMA recently launched a new website. Everyone must first Setup an Account to connect to the new VRMA Passport. If you were a previous VRMA user, your old credentials will no longer work.

From VRMA.org, click Login in the upper right. On the "Setup an Account" tab, enter the email address and password you'd like to use.

If using a different email address than is on your current VRMA account, no problem! We’ll go through some steps to verify it’s you. Please note: each time you use a different login method, you must use the "Setup an Account" tab.

Click here to watch the tutorial.

Change your password by clicking the login link in the upper right and then clicking the Don’t remember your password link at the bottom of the login box. Enter your email and then click the Send Email button.

If you’ve already logged in, click anywhere on your user information and click Change Password. This will take you to a form where you must enter your current password and new password. Click Change Password to confirm.

This is only applicable to primary contacts of an organization.

Login to your VRMA.org account and click on the Membership tab. You can click on Join/Renew to jump into the renewal process right away.

Otherwise, you can click on Membership Overview and in the What Would You Like to Do menu, click Renew Now. You’ll be directed to a contact form where you can update any information. Click Save Changes to continue.

Please note that the renewal period must be open to access renew options. You may also set up auto-renewal from the menu.

VRMA memberships run on a calendar year from January to December regardless of what point during the year your organization joined. New memberships processed in November and December will be applied to the following year.

VRMA membership allows for an unlimited number of employees from Associate and Sponsor groups to access the VRMA website.

As a primary contact, you can add more contacts to your organization. Click on the Membership tab and then Manage Company Member Contacts.

Under Manage Member Contacts, you can click Add Someone Not Listed and add the contact with their full name and email address.

The contact will need to claim their account via the Setup an Account form to gain access to VRMA Passport.

If you are the primary contact, you can view your roster by navigating to the Membership tab and then select Manage Company Member Contacts.

If you are the primary contact, you can view your roster by navigating to the Membership tab and then select Manage Company Member Contacts.

Under Manage Member Contacts, click on Added to Membership next to the contact you’d like to remove and then Save Changes. This will remove the contact from your company.  

This is only applicable to primary contacts of an organization.

Login to your VRMA.org account and click on the Membership tab. You can click on Join/Renew to jump into the renewal process right away.

Otherwise, you can click on Membership Overview and in the What Would You Like to Do menu, click Renew Now. You’ll be directed to a contact form where you can update any information. Click Save Changes to continue.

Please note that the renewal period must be open to access renew options. You may also set up auto-renewal from the menu.

By completing the membership registration process and submitting payment, you acknowledge and agree that membership fees are nonrefundable under any circumstances. We encourage you to review our membership benefits carefully before joining. The VRMA Membership term is January 1 – December 31, and we do not offer prorated membership.

A receipt will be emailed to the primary contact (or whomever made the payment) on the account. To request another receipt, email VRMA Headquarters for a duplicate receipt.

Yes! You can download the member logos and view logo use guidelines here.